FAQ

Frequently asked questions

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General

+What is TeamsOnGo?

TeamsOnGo is a recruitment-on-subscription platform that gives businesses dedicated recruiters and structured hiring workflows without traditional agency commissions. You get hiring execution support along with a built-in ATS to track hiring activity in one place.

+How is TeamsOnGo different from a recruitment agency?

Traditional agencies usually charge per placement for every hire. TeamsOnGo works on a subscription model where you get dedicated recruitment support and hiring execution without paying per-placement commissions.

+Is TeamsOnGo only for tech hiring?

No. We support white-collar hiring requirements across Technology, Sales, Marketing, Operations, Finance, HR, Customer Support, and Leadership roles.

+Where is TeamsOnGo based?

TeamsOnGo operates from India and supports hiring requirements across multiple regions and industries.

Plans, billing & subscription

+What payment methods do you accept?

Payments can be made through supported online payment methods available during checkout.

+Are prices inclusive of GST?

No. GST will be applied separately during checkout wherever applicable.

+Can I switch plans later?

Yes. Plans can be upgraded or adjusted as your hiring requirements grow.

+How do active roles work?

Active roles represent hiring positions currently being worked on by your assigned recruiter. If additional hiring capacity is needed, plans can be upgraded.

+Can I cancel my subscription?

Yes. Subscription changes or cancellations can be requested according to your plan terms.

Recruiters

+How are recruiters assigned?

Recruiters are assigned internally based on hiring requirements, role types, priorities, and workload availability.

+Can I choose my recruiter?

Recruiters are assigned by TeamsOnGo to ensure the best operational fit for your requirements.

+What if my recruiter is unavailable?

Our team ensures continuity of hiring activities and support.

+Are recruiters dedicated only to my company?

Dedicated recruiter allocation depends on the selected subscription plan.

Hiring & process

+How quickly can hiring start?

Recruiter onboarding and hiring setup typically begin after subscription activation and requirement alignment.

+When can I expect candidates?

Candidate timelines depend on role complexity, market availability, experience level, and hiring requirements. Your recruiter shares timelines during onboarding.

+What does TeamsOnGo handle?

TeamsOnGo can support candidate sourcing, resume screening, candidate shortlisting, interview coordination, candidate communication, offer coordination, and joining follow-ups.

+Do I still conduct interviews?

Yes. You make hiring decisions while our team manages recruitment execution and coordination.

+Can my internal hiring team collaborate?

Yes. Team members can participate in reviews, interviews, and hiring decisions.

Platform & workspace

+What can I track in the platform?

You can track active roles, candidate stages, hiring progress, recruiter activity, candidate notes, and status updates.

+Can multiple team members access the workspace?

Yes. Different users can be added with appropriate permissions.

+Can I add comments and feedback?

Yes. Internal notes and hiring feedback can be maintained inside the workspace.

+Do I need my own ATS?

No. TeamsOnGo provides built-in workflow and hiring visibility tools.

Support

+Who do I contact for help?

You can reach out to our support team or your assigned recruiter.

+Will I have a dedicated point of contact?

Yes. Your assigned recruiter acts as your primary point of contact during active hiring.

+What if I need help with setup?

Our team assists with onboarding and requirement setup.

Hiring transparency

+Will AI make hiring decisions?

No. Final hiring decisions are always made by your team.

+Who reviews candidates?

Candidates are reviewed and screened by recruiters before being shared with you.

+Can I see hiring progress?

Yes. You can track candidate movement and role progress from your workspace.

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